In light of the ever-changing circumstances due to Covid-19, we at RES Tractors have a responsibility to both you our loyal customers, and our equally loyal dedicated members of staff.  We are adjusting and pro-actively updating our working protocols on a daily basis as the situation worsens.

Due to instances of non-social distancing and public pressure on an already limited workforce, in line with Government guidelines we must address these once again. This is to protect you and equally importantly our staff.

Our Role as a Premium Agricultural Dealership involved in this most important of Key Industries at this terrible time is to do what we have always done, provide reliable service, support, and information. But actions of a few are making this extremely difficult.

As of 26^th March 2020

• We are open for business as usual for the Farming Community but we are now closed to the general public.
• Account holders only will be able to purchase goods.
• The Main Yard will be closed along with the store showroom.
• Parts can be ordered over the phone on 01949 861615 and collected from a drop point in the first yard.
• Your help would be appreciated by providing as much information where possible, all our manufacturers have websites where you can find relevant information on your machines including parts manuals, and this could drastically improve the time dealt with any issues.
• Service – telephone Dan the Workshop Manager on 07976 565607 or Colin on 07976 230760, they will organise a member of the team to attend your breakdown, but you MUST provide an isolated place for them to work. Essential breakdowns will take priority, but we will take bookings for servicing once the lockdown is over.
• The Groundcare department is now closed until the lockdown is over.